Welcome to Smiths Detection Service Operations for The Americas

Our goal is to provide world-class customer support for the complete line of Smiths Detection products. To accomplish this goal, we have regionally based our customer support network throughout North and South America to enable us to serve you quickly and effectively.

In our effort to provide a level of support that exceeds expectation, we have implemented several distinct support and service areas to assure our customers that they receive the best value from their Smiths Detection equipment. These support areas include on-site service, parts & consumables, logistics, a 24/7/365 customer contact center, depot repair, product training, service agreements, and professional services.

Every day, we work to ensure Smiths Detection's security systems are fully functional and customer inquiries are effectively addressed. In addition to this complete support presence to help our customers, we encourage and expect the participation of every employee to generate and develop ideas that will help us continue to realize our goal - your total customer satisfaction.

Whether you operate in the civil, government, commercial or military sectors, we offer the same levels of service. Please contact your local service office using the 'Contact us' section on this page.